Working at HMCTS
...the country. I’ve been impressed with the people and working environment here at HMCTS – everyone has been incredibly welcoming and taken the time to help integrate me into the...
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Five new courts start the roll out of the professional users’ access scheme
Posted by:
Susan Acland-Hood, Posted on:
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Categories:
Civil, Court and tribunal reform, Crime, Family, Tribunals, Working at HMCTS
...courts in the full national roll-out of the scheme; you can expect to see more courts added progressively over the rest of the year. https://www.youtube.com/watch?v=STR3eaZ-M6o The five courts are: Manchester...
Direct entrance to courts and tribunals buildings
Posted by:
Susan Acland-Hood, Posted on:
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Categories:
Civil, Court and tribunal reform, Crime, Family, Tribunals, Working at HMCTS
...to be to begin operating this from the start of the pilot. In the meantime, we are keen to begin testing the workings of the Professional Entry Scheme at the...
Beyond the numbers – how our Service Centres are making a real difference
...providing access to relevant information for all parties involved in criminal cases. "You made me feel that HMCTS was the best organisation around" Perhaps the most impressive figure I’ve come...
Helping our most vulnerable users and staff with a new safeguarding policy
Posted by:
Michelle Anderson - User Accessibility Manager, Posted on:
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Categories:
Training and support, Working at HMCTS
...live their lives free from abuse and neglect. We know some of the people who use our justice services are among the most vulnerable in society. After developing my knowledge...
Reforming probate for the twenty-first century
...some people may struggle to separate the new probate offering from the delays that hit the probate service in spring and summer 2019. These were not caused by the online]}**...
Applying principles of performance management to the justice system
Posted by:
Sidonie Kingsmill, Posted on:
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Categories:
Court and tribunal reform, Digital services, User experience and research
...lesson we’ve reapplied from Amazon: the online]}** retailer is continuously looking for ways to minimize the effort it takes to buy something from its site. Some of the things we...
Selling off the silver or ensuring we’re fit for the future?
Posted by:
Susan Acland-Hood, Posted on:
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Categories:
Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals, User experience and research
...part of the disposal process to make sure that we achieve market value, including extensive due diligence to reduce risk and uncertainty. Since the start of reform, we’ve raised £125...
Finding a court or tribunal
...online]}** services to encourage people to deal with us online]}** rather than by post or in person Direct users to contact CTSCs rather than individual courts and tribunals buildings Simplify...
Susan Acland-Hood sets out our priorities for the next phase of courts and tribunals reform
Posted by:
Susan Acland-Hood, Posted on:
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Categories:
Civil, Court and tribunal reform, Crime, Digital services, Family, General, Tribunals, User experience and research
...child benefit decisions will be able to make their application fully online]}**, track the progress of their case by text, email or online]}**, and, if judged appropriate, take part either...
