GOV.UK
Applying principles of performance management to the justice system
A blog post from Sidonie Kingsmill on how HMCTS is applying principles of performance management to the justice system
Transformation - Courts and Tribunals 2022
Listening to the voice of public users to redesign our services
A blog post from Olivia Jorgensen-Aitchison, who talks about how the reform programme is putting the people who use our services at the heart of our redesign.
Using user experience principles in the administration of justice
A blog post from Sidonie Kingsmill on how HMCTS is using user experience principles in the administration of justice.
New digital service for Family Public Law puts the child at the forefront
A blog post from Jason Llewelyn, on developing a new digital service for Family Public Law and how we’d like to invite more users of the service to help research and test what we’re building next.
Selling off the silver or ensuring we’re fit for the future?
A blog post from Susan Acland-Hood, HMCTS CEO in which she talks about court closures and access to justice.
Keeping and enhancing the best of the system - an interview with Paul Harris
Interview with Paul Harris, HMCTS Director, Courts and Tribunals Operations - keeping and enhancing the best of the system.
Fewer, better buildings - an interview with Andy Cox, HMCTS Head of Estates Policy
An interview with Andy Cox, HMCTS Head of Estates Policy who talks about our estates strategy and having fewer, better buildings.
Working with others: Interview with Rob Hack, Head of External Stakeholder Communications
Interview with Rob Hack, HMCTS Head of External Stakeholder Communications who answers questions on how we are working with others.
Interview with Sue Newfield, Service Manager, Fully Video Hearings Project
Interview with Sue Newfield, HMCTS Service Manager who answers questions on our Fully Video Hearings Project.
Supporting access to justice services for vulnerable users - an interview with Sidonie Kingsmill
Interview with Sidonie Kingsmill, HMCTS Customer Director on how we are supporting access to justice services for vulnerable users.