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Civil

Preparing for the requirement to mediate in small claims: What you need to know

Posted by: and , Posted on: - Categories: Civil, Court and tribunal reform

Mediation is soon to be an integral part of the small claims process, meaning parties will need to attend an appointment to try and resolve their case ahead of having a court hearing. Rosemary Rand, Deputy Director and Service Owner for Civil, and Chris Kane, Head of the Small Claims Mediation Service, explain why the service is changing and what the benefits are.

Getting it right for civil, family and tribunals reform

Workers in a contact centre answering calls

Our Civil, Family and Tribunals Programme Director Rachel Hunt explains how reform across the jurisdictions will move forward to get the technology right and provide a more reliable and consistent service for public and professional users.

Rebalancing our operational priorities

Usher seated behind desk in courtroom.

HMCTS CEO Nick Goodwin outlines adjustments to the Reform Programme to boost efficiency and functionality of our existing technology, as well as provide a more consistent and reliable service for public and professional users.

A year in review: How MyHMCTS has become an essential service for professional users

Posted by: , Posted on: - Categories: Civil, Court and tribunal reform, Crime, Digital services, Family, General, Tribunals
Person at laptop

Steven Chapman discusses the successes and advancements of MyHMCTS since it's launch in 2020, reviewing the differences made for professional users, additional services on MyHMCTS and support for the future.

Working together in the safest way possible to keep justice going

Our Acting CEO, Kevin Sadler talks about working together in the safest way possible to keep justice going for every complainant, victim, witness and defendant during the coronavirus pandemic.