Mediation is soon to be an integral part of the small claims process, meaning parties will need to attend an appointment to try and resolve their case ahead of having a court hearing. Rosemary Rand, Deputy Director and Service Owner for Civil, and Chris Kane, Head of the Small Claims Mediation Service, explain why the service is changing and what the benefits are.
Our Civil, Family and Tribunals Programme Director Rachel Hunt explains how reform across the jurisdictions will move forward to get the technology right and provide a more reliable and consistent service for public and professional users.
In a recent blog, we set out how we aim to deliver the remainder of our Reform Programme over the next 12 months. Here, Crime Programme Director, Daniel Flury, describes in more detail what this means for crime reform.
HMCTS CEO Nick Goodwin outlines adjustments to the Reform Programme to boost efficiency and functionality of our existing technology, as well as provide a more consistent and reliable service for public and professional users.
Crime Programme Director, Daniel Flury, shares an update on the implementation of Automated Track Case Management.
Since the pandemic remote hearings have become an integral part of the justice system. Senior Service Manager, Claire Jukes, explains how we’re developing the remote hearings of the future.
In the latest episode of Inside HMCTS, our focus turns to an important and timely topic – how we're making remote hearings more accessible for neurodivergent people.
Our Head of Insight, Luc Altmann, shares his experience of presenting at Organisation for Economic Co-operation and Development (OECD) Global Roundtable on Equal Access to Justice.
As 2023 comes to a close, our Chief Executive Officer Nick Goodwin, reflects on some of the achievements and challenges that this year has brought.
Legislative changes to the Police, Crime, Sentencing and Courts Act now allow British Sign Language (BSL) interpreters to enter the jury deliberation room as a thirteenth person. We caught up with Karen, who made history last year at Croydon Crown Court becoming the first deaf person to complete jury service.
