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Getting it right for civil, family and tribunals reform

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Our Civil, Family and Tribunals Programme Director Rachel Hunt explains how reform across the jurisdictions will move forward to get the technology right and provide a more reliable and consistent service for public and professional users.

Rebalancing our operational priorities

Usher seated behind desk in courtroom.

HMCTS CEO Nick Goodwin outlines adjustments to the Reform Programme to boost efficiency and functionality of our existing technology, as well as provide a more consistent and reliable service for public and professional users.

Working together to avoid delays to probate applications

Posted by: , Posted on: - Categories: Court and tribunal reform, Family
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Stopped probate applications can take more than double the amount of administrative time to issue compared to those we can issue on our first attempt. We could increase the number of grants issued by over 50,000 each year for practitioners if we work together to reduce the number of stopped applications.  

Collaborating is key to enhancing probate users’ experience of using MyHMCTS

Posted by: , Posted on: - Categories: Court and tribunal reform, Digital services, Family, User experience and research
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When someone close to us dies, applying for probate can be a daunting prospect at a difficult time and we know that a bad experience can add to an already stressful and sensitive situation. Since October 2019 over 60,000 applications …

How the Family Public Law digital service helped local authorities and children during the pandemic

Posted by: , Posted on: - Categories: COVID-19, Family
Close up photo of child walking and holding an adult's hand (faces not seen)

The Family Public Law service lets users submit an online application for a court order to make arrangements for a child or resolve a dispute about their upbringing. All designated family court sites now use the service. As we progress …

A year in review: How MyHMCTS has become an essential service for professional users

Posted by: , Posted on: - Categories: Civil, Court and tribunal reform, Crime, Digital services, Family, General, Tribunals
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Steven Chapman discusses the successes and advancements of MyHMCTS since it's launch in 2020, reviewing the differences made for professional users, additional services on MyHMCTS and support for the future.