A blog post from Susan Acland-Hood that talk about the results of the independent process evaluation into the video hearing pilot. The pilot has been testing user experiences - of the appellant, judges and officials in HMRC – of those participating in a real hearing in a tax tribunal.
A blog post from Susan Acland-Hood, confirming HMCTS will begin the ‘Professional Entry Scheme’ pilot intending to ease queues to get into court buildings and allow easier and swifter court access for legal professionals.
Since March 2018, we have been piloting the use of fully video hearings in the tax tribunal, and using this to understand better how we can introduce this more widely as part of a more accessible and efficient service. Our latest blog explores video hearings in more detail.
The move of court and tribunal forms and guidance from form finder to GOV.UK is now complete. From today, when you search for a form or guidance document, your search results will come from GOV.UK.
Following on from the recent migration of court and tribunal forms, we’re moving form finder search to GOV.UK.
Susan Acland-Hood details how we are helping to deal with some of the day-to-day areas of concern raised by people who work within the system.
Susan Acland-Hood explains why she believes digital change and modernisation are so important and why simply putting more cash into the existing system cannot be the long-term answer to the challenges we face.
A further blog post from Wynne Keenan and Liz Olney that details from today (21 March 2018) HMCTS started to move court and tribunal forms to GOV.UK.
In follow-up blog post Wynne Keenan and Liz Olney provide more details on moving court and tribunal forms to GOV.UK on 21 March 2018. In this post Wynne and Liz explain more about what’s changing and what’s not.
A blog by Susan Acland-Hood in which she details how some of our courts and tribunals buildings can be uncomfortable and difficult to use, even at the best of times. Susan confirms we are well aware of these challenges, and we’re doing everything we can with the resources available to improve the situation now and in the longer term through our reform programme.