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Civil

The Final Countdown: Reflecting on the modernisation journey for courts and tribunals

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The HMCTS Reform Programme was a once-in-a-lifetime opportunity to transform the way people access and engage with the justice system. In this episode, we reflect on its impacts, the challenges the programme faced along the way, and what the future holds for HMCTS.

All of us might need the justice system one day: what can you expect and how has HMCTS reform made things better?

The justice system can become a part of our lives when we least expect it, whether it’s for probate, money claims, or tribunal appeals. HMCTS reform have made these services more efficient and accessible, ensuring a smoother experience.

Shaping civil justice: reflecting on successes and looking to the future 

Posted by: , Posted on: - Categories: Civil, Court and tribunal reform, Digital services

Civil justice helps resolve disputes, from small claims to complex corporate cases. In 2024, County Courts launched a digital service for damages and money claims up to £25,000, streamlining the process for legal representatives. Jason Latham, HMCTS Development Director, reflects on this progress and looks ahead to 2025.

12 Months of Justice: The HMCTS 2024 Review

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Join us for a special end-of-year review episode of Inside HMCTS, where we reflect on the justice highlights of 2024 across all jurisdictions. Hear from our colleagues and special guests as we look back on the year and what 2025 might have in store.

Preparing for the requirement to mediate in small claims: What you need to know

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Mediation is soon to be an integral part of the small claims process, meaning parties will need to attend an appointment to try and resolve their case ahead of having a court hearing. Rosemary Rand, Deputy Director and Service Owner for Civil, and Chris Kane, Head of the Small Claims Mediation Service, explain why the service is changing and what the benefits are.

Getting it right for civil, family and tribunals reform

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Our Civil, Family and Tribunals Programme Director Rachel Hunt explains how reform across the jurisdictions will move forward to get the technology right and provide a more reliable and consistent service for public and professional users.