Court security: the view of a court support officer
A blog post from Ella, who works as a court support officer in Bristol. Ella talks about court security and her role in assisting legal professionals and court users.
Working at HMCTS
A solicitor's experience of court security at HMCTS
Posted by:
John (Guest author), Posted on:
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Categories:
Customer experience and research, Training and support, Working at HMCTS
A guest blog from John, a solicitor working in London who talks about his experience of court security at HMCTS.
What it’s like to be a security supervisor for HMCTS
Posted by:
Vanessa (G4S security supervisor), Posted on:
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Categories:
Customer experience and research, General, Uncategorized, Working at HMCTS
A guest blog post from Vanessa, a G4S Security Supervisor in Manchester. Vanessa talks about her experiences after became a security officer 20 years ago.
Five new courts start the roll out of the professional users’ access scheme
Posted by:
Susan Acland-Hood, Posted on:
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Categories:
Civil, Court and tribunal reform, Crime, Family, Tribunals, Working at HMCTS
Susan Acland-Hood details how HMCTS has adding five new courts to our scheme giving easier access to court for legal professionals. These are the first five courts in the full national roll-out of the scheme.
Are you interested in becoming a Judge’s Clerk?
Read Michaela’s blog post on her experience of a typical day as a Judge’s Clerk.
Digital Architecture at the core of Reform
Posted by:
Balaji Anbil, Posted on:
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Categories:
Court and tribunal reform, Digital services, Working at HMCTS
A blog post from Balaji Anbil, Head of the Digital Architecture and Cyber Security team at HMCTS. Balaji talks about how his Digital Architecture team will bring a common framework to support the Reform programme in developing citizen-centric, sustainable, and resilient digital services to meet the needs of courts users.
Direct entrance to courts and tribunals buildings
Posted by:
Susan Acland-Hood, Posted on:
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Categories:
Civil, Court and tribunal reform, Crime, Family, Tribunals, Working at HMCTS
A blog post from Susan Acland-Hood, confirming HMCTS will begin the ‘Professional Entry Scheme’ pilot intending to ease queues to get into court buildings and allow easier and swifter court access for legal professionals.
One eye on the horizon – a design ethos for national infrastructure microservices
Agile delivery allows for the iterative and evolving design and implementation of services to meet user needs – and this is a good thing. The challenge this can face, however, is that designs can focus on the Minimum Viable Product and so when products start scaling or have additional contexts applied, the system can need substantial re-engineering or re-implementation to address these challenges.
Online engagement group proves a success
A blog post from Alison Blunsden, Diary Manager to His Honour Judge Graham Wood QC at Liverpool Civil and Family Court. Alison shares her experiences on how she introduced an online forum for external stakeholders, judiciary, court staff and court users.
Doing the hard work to make CJS simple
One of GDS’s design principles is ‘Do the hard work to make it simple’. This is directed at transformational programmes like the Common Platform and the delivery teams working within it. Right now, those of us working in the Common Platform Programme are living out the reality of this principle – we’re working hard to uncover the essence of the Criminal Justice System (CJS) so that we have clean, clear service design that feels simple to use.
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