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Supporting vulnerable users during COVID-19 and beyond

Posted by: , Posted on: - Categories: COVID-19, User experience and research

Coming to court can be a daunting experience for anyone, but it can be an even bigger challenge for the most vulnerable in our society, especially during the exceptional circumstances we’ve experienced through COVID-19. Our Vulnerability Action Plan details the measures we’ve taken during COVID-19 and what we’ll be doing in the future.

How the Family Public Law digital service helped local authorities and children during the pandemic

Posted by: , Posted on: - Categories: COVID-19, Family
Close up photo of child walking and holding an adult's hand (faces not seen)

The Family Public Law service lets users submit an online application for a court order to make arrangements for a child or resolve a dispute about their upbringing. All designated family court sites now use the service. As we progress …