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Collaborating is key to enhancing probate users’ experience of using MyHMCTS

Posted by: , Posted on: - Categories: Court and tribunal reform, Digital services, Family, User experience and research
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When someone close to us dies, applying for probate can be a daunting prospect at a difficult time and we know that a bad experience can add to an already stressful and sensitive situation. Since October 2019 over 60,000 applications …

Going further to support intimidated witnesses

Posted by: , Posted on: - Categories: Court and tribunal reform, Crime

Witnesses may face difficulty when required to present evidence at trial. After a successful pilot of special measures to protect vulnerable witnesses, HMCTS is rolling out section 28 across England and Wales to allow witnesses to pre-record their cross examination and preserve the course of justice.