Legislative changes to the Police, Crime, Sentencing and Courts Act now allow British Sign Language (BSL) interpreters to enter the jury deliberation room as a thirteenth person. We caught up with Karen, who made history last year at Croydon Crown Court becoming the first deaf person to complete jury service.
Mike Williams, Deputy Director of Service Excellence at HMCTS, writes about how we are improving court accessibility and supporting people who have disabilities or require reasonable adjustments.
In the first episode of our brand new podcast Inside HMCTS, we discuss the benefits of a modernised divorce process.
Luc Altmann, HMCTS Head of Insight shares how we’re assessing access to justice in our reformed services and using the information to improve outcomes for court users.
Mala Nair, acting Operations Manager at the Court of Protection, writes about how it helps people who cannot make decisions for themselves.
Since the pandemic remote research has become common practice; the HMCTS user research team conducted a workshop to explore the pros and cons of remote vs in person research, in particular looking at testing at a laboratory or facility.
The importance of collaborating with modernising programmes around the world, sharing successes and challenges facing the HMCTS Reform Programme.
Nick Goodwin, CEO of HMCTS, provides an update on the progress and performance within our criminal courts.
Following Miriam Davidson’s blog on our signposting strategy Charlotte Rook, at Support Through Court, shares what happens after we signpost a person to their charity for help.
Our business architecture team is sharing knowledge and learning from its work on the HMCTS Reform Programme with other public sector bodies.