Inside HMCTS

Improving access to justice by encouraging early engagement with legal representation

Anna Tiplady - Behavioural Insights Lead, HMCTS, 17 November 2022 - Crime, Customer experience and research

Read about our joint behavioural pilot with police forces in Norfolk and Suffolk, where we’re promoting early engagement with legal representation in police custody.

Developing digital prototyping skills: how interaction designers trained content designers

Nadège Preston - Lead content designer, HMCTS and Ros Boyes - Lead interaction designer, HMCTS, 31 October 2022 - Digital services, Working at HMCTS

Lead interaction designer, Ros, and lead content designer, Nad, reflect on how they came together to upskill content designers to create and edit digital prototypes.

This is the first in a series of blog posts from our User Experience and Insight team on how they’re making sure the design and delivery of our services are user-led.

Modernising justice systems: an international perspective

Amar Morjaria - Senior Project Manager, HMCTS Strategy and Change, 11 October 2022 - Court and tribunal reform

Sharing expertise with India’s justice system, tackling a backlog of 31 million criminal cases in a modernised system where judges are responsible for managing courts.

Preparing our courts to support Deaf jurors

Maria Loizou-Griggs - Jury Team Leader and Tamara Torrilla - Operations Manager, 28 September 2022 - Court and tribunal reform, Crime

British Sign Language (BSL) interpreters can now support deaf jurors in our deliberation rooms. Find out how we prepared for it.

Broadcasting from the Crown Court

Rachael Collins, 19 August 2022 - Court and tribunal reform, Crime

Following a change in the law, broadcast news channels can now air judges’ sentencing remarks from the Crown Court for the first time. Find out how we prepared for it.

Preparing for the Police, Crime, Sentencing and Courts Act 2022

Kara Gallear, 9 August 2022 - Crime, Working at HMCTS

Kara Gallear, HMCTS Crime Live Services, explains her role in making sure that the magistrates’ and the Crown Courts were ready for the Police, Crime, Sentencing and Courts Act 2022 changes.

Bringing Common Platform to more criminal courts

Paula Potter, 30 June 2022 - Court and tribunal reform, Crime, Digital services

Common Platform will go live in selected criminal courts in July and August.

Building a new online divorce service that works for everyone 

Isabel Syred, 14 June 2022 - Court and tribunal reform, Digital services, Family

In April, the Divorce, Dissolution and Separation Act 2020 came into force. Find out how we’ve developed an online service to accommodate the change in law.

A collaborative approach to mental health services

Bev Bowery, 9 June 2022 - Crime

The justice system and national health service offer essential support to some of the most vulnerable members of our society.

A sobering success for alcohol monitoring requirements

Daniel Hodges, 1 June 2022 - Crime

According to latest crime statistics, 39% of victims of serious offences believe that alcohol played a part in the offence. Since March last year, courts in England have been able to impose Alcohol Abstinence and Monitoring Requirements (AAMRs). If drinking …

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