Our Courts and Tribunals Service Centres are improving efficiency in magistrates’ courts by handling most phone enquiries centrally. This reduces court workloads and speeds up case processing, benefitting professionals and the public.
The HMCTS Reform Programme was a once-in-a-lifetime opportunity to transform the way people access and engage with the justice system. In this episode, we reflect on its impacts, the challenges the programme faced along the way, and what the future holds for HMCTS.
The justice system can become a part of our lives when we least expect it, whether it’s for probate, money claims, or tribunal appeals. HMCTS reform have made these services more efficient and accessible, ensuring a smoother experience.
As we conclude our Reform Programme, the Common Platform digital system has streamlined case processing, improving efficiency and transparency. While challenges remain, we've made significant progress toward a more effective and accessible justice system.
As the HMCTS reform programme formally concludes, Nick Goodwin reflects on its achievements, benefits to users, and plans for future modernisation of courts and tribunals.
Operations Director, Daniel Flury outlines the vision for a more efficient criminal justice system by 2025, focusing on streamlining processes, improving case management, and investing in technology and people to create a more accessible and responsive system.
Daniel Flury, Operations Director at HMCTS, discusses the ongoing challenges in the criminal courts and the actions being taken to improve efficiency and reduce delays. From addressing case backlogs to streamlining processes, he outlines key efforts to strengthen the justice system.
Interpreters are a vital part of the justice system. Through their skills we meet our duty to provide access to justice and ensure everyone involved in a hearing can understand proceedings.
In the second part of our bailiff podcast, we delve deeper into the fascinating world of our dedicated bailiff teams discovering more about realities of their roles their views on the job.
In this episode of Inside HMCTS we take a look at the day-to-day roles of some of our bailiff teams. Hear from a range of bailiffs who share their stories and experiences about the profession.
Civil justice helps resolve disputes, from small claims to complex corporate cases. In 2024, County Courts launched a digital service for damages and money claims up to £25,000, streamlining the process for legal representatives. Jason Latham, HMCTS Development Director, reflects on this progress and looks ahead to 2025.
