Inside HMCTS

Benefits of international collaboration on modernising justice systems

Amar Morjaria - Senior Project Manager, HMCTS Strategy and Change, 1 June 2023 - Court and tribunal reform, Crime, Customer experience and research, Digital services

Last week’s attendance at United Nations (UN) and Council of Europe events provided a global platform for HMCTS to share knowledge, challenges and learning from countries with shared ambitions for modernising justice systems.

Improving accessibility at the Royal Courts of Justice

Laura Marshall - Business Change Manager, Royal Courts of Justice, HMCTS, 23 May 2023 - Training and support, Working at HMCTS

Find out how colleagues at the Royal Courts of Justice Group have been working to improve access to justice for users with accessibility needs.

Helping people to navigate the justice system and access the support they need

Miriam Davidson - Head of User Inclusion and Engagement, HMCTS, 16 May 2023 - Training and support

Head of User Inclusion and Engagement, Miriam Davidson, explains our signposting strategy to help people access the support they need.

Improving support for children going to court as witnesses

Trudy Lewis, 27 April 2023 - Court and tribunal reform, Crime, Digital services

We’ve launched animated video guides to support children going to court and improve the experience for the most vulnerable.

How the Indian justice system and HMCTS are working together to share knowledge on justice reform

Amar Morjaria - Senior Project Manager, HMCTS Strategy and Change, 5 April 2023 - Court and tribunal reform, Working at HMCTS

Amar tells us about his work with our counterparts in India, sharing learnings from our respective justice transformation programmes.

Hosting the Supreme Court at Manchester Civil Justice Centre

Lorraine Edgar - Cluster Manager, HMCTS, 30 March 2023 - Civil, Crime

A behind-the-scenes look at the work that went into the landmark sitting of the Supreme Court in Manchester.

Helping our most vulnerable users and staff with a new safeguarding policy

Michelle Anderson - User Accessibility Manager, 24 March 2023 - Training and support, Working at HMCTS

Find out how we developed our safeguarding policy to protect people who might be at risk of abuse and neglect.

HMCTS reform: achievements, challenges and next steps

Nick Goodwin - Chief Executive, HMCTS, 20 March 2023 - Court and tribunal reform, Digital services, General

Our CEO Nick Goodwin gives an update on our reform progress so far.

Improving the Welsh language services at HMCTS

Hywel Hughes, 1 March 2023 - Court and tribunal reform, Customer experience and research, Digital services

Hywel Hughes, Head of the Welsh Language Unit at HMCTS, gives an update on the Welsh language services available across the courts and tribunals service.

Developing a user research community to improve our digital services

Sarah Wickstead - Senior user researcher, 20 December 2022 - Customer experience and research, Digital services, Working at HMCTS

Find out how our user research team work together to share best practice and help teams to design and deliver user-centred services. This is the fourth and final blog post in a series from our user-centred design team on how we ensure we design services with the user at the forefront.

Blog Inside HMCTS