COVID: one year on
COVID: one year on
Last March, I don’t think any of us could have imagined the challenges we’d face in the next 12 months.
Digital Defence - Law Society Criminal Law Committee 7 November 2016
Leanne Galbraith explains when she was recently invited by the Law Society attendee of the National Digital Practitioners’ Working Group to present at their Criminal Law Society Committee meeting on the 7th November in relation to the Common Platform and the Modernisation of the Criminal Justice System.
Online plea – from development to live
Posted by:
Sue Walker-Russell, Posted on:
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Categories:
Court and tribunal reform, Crime, Digital services
A blog post from Sue Walker-Russell, a Regional Implementation Co-ordinator for the Criminal Justice System's Common Platform Programme. Sue talks about our online plea service, a public facing service that enables defendants to engage with the Magistrates' court process more easily.
Digital defence - NDPW Group meeting 27 October 2016
A blog post from Leanne Galbraith on the National Digital Practitioners Working Group on 27 October 2016. The post includes details of a video of the working software that has been created for the prosecution and how designs of the common platform are very similar to the GOV.UK website.
Help with Court and Tribunal Fees – a project manager’s view
A blog post from Andrew Hyland who led the HMCTS Help with Fees project. The Help with Fees (also known as fee remission) service ensures the courts and tribunals are available and accessible to those who need them – regardless of their personal circumstances. If you apply for fee remission and are on certain benefits or on a low income you may not have to pay a court or tribunal fee, or you may get some money off.
National Digital Practitioners Working Group meetings
Every month the National Digital Practitioners’ Working Group meetings are arranged. These meetings are for defence practitioners to raise any digital issues they may be currently experiencing within the Criminal Justice system plus the opportunity to showcase the latest developments within the Criminal Justice System Common Platform Programme.
Digital defence – defence witness service
I would like to draw defence practitioners’ attention to the Citizens Advice Witness Service which is funded by MOJ and offers free, independent and impartial support for defence and prosecution witnesses in every criminal court in England and Wales. The Witness Services provides practical information about the process as well as emotional support to help witnesses feel more confident about giving evidence.
One eye on the horizon – a design ethos for national infrastructure microservices
Agile delivery allows for the iterative and evolving design and implementation of services to meet user needs – and this is a good thing. The challenge this can face, however, is that designs can focus on the Minimum Viable Product and so when products start scaling or have additional contexts applied, the system can need substantial re-engineering or re-implementation to address these challenges.
Open book testing for on-boarding new starters
Posted by:
Steve Walton, Posted on:
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Categories:
Court and tribunal reform, Crime, Digital services
Over the last year, we’ve recruited 13 user testers into the Criminal Justice System Common Platform Programme. Over that time, we’ve experimented with a number of on-boarding processes, with varying results. We needed to get people up to speed quickly about the technologies that we’re using, the application that we’re building and the domain language and context that goes with them.
Digital defence - two-factor authentication survey
Posted by:
Leanne Galbraith, Posted on:
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Categories:
Court and tribunal reform, Crime, Digital services
On 22 September 2016 I gave a presentation to the National Digital Practitioners’ Working Group summarising interim findings of the two-factor authentication survey which I mentioned in my last blog post. In summary the majority of practitioners have access to a smart phone, would be able and willing to install an app on their smart phone to provide an access code.
Online engagement group proves a success
A blog post from Alison Blunsden, Diary Manager to His Honour Judge Graham Wood QC at Liverpool Civil and Family Court. Alison shares her experiences on how she introduced an online forum for external stakeholders, judiciary, court staff and court users.
Related content and links
