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Exploring misconceptions about the Single Justice Procedure

Posted by: , Posted on: - Categories: Crime

More convenient, simpler and less-resource heavy – the Single Justice Procedure (SJP) has many advantages for defendants who wish to plead guilty to minor offences and those processing their case. But some have criticised the process. Here Sian Jones, HMCTS Head of Legal and Professional Services, addresses some common misconceptions.

Supporting vulnerable users during COVID-19 and beyond

Posted by: , Posted on: - Categories: COVID-19, Customer experience and research

Coming to court can be a daunting experience for anyone, but it can be an even bigger challenge for the most vulnerable in our society, especially during the exceptional circumstances we’ve experienced through COVID-19. Our Vulnerability Action Plan details the measures we’ve taken during COVID-19 and what we’ll be doing in the future.

How tech solutions helped hear a complex murder trial

Posted by: , Posted on: - Categories: Court and tribunal reform, Crime, Digital services

Fitting together all the pieces when hearing a murder trial is always challenging for the Crown Court. Add in multiple defendants and the impact of essential safety measures, and the picture becomes even more complicated. Laura Connor outlines helped hear a complex trial in this blog.

Collaborating is key to enhancing probate users’ experience of using MyHMCTS

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When someone close to us dies, applying for probate can be a daunting prospect at a difficult time and we know that a bad experience can add to an already stressful and sensitive situation. Since October 2019 over 60,000 applications …