How do we work out when to stick, and when to twist?

Three people looking at a computer screen and talking

Read Susan Acland-Hood's blog post to find out her thoughts on how if court reform to be successful, we need to continue to assess critiques, challenges and suggestions against the central principle that justice should and can be made both more accessible and more efficient.

Humanising the Justice System

International Forum on Online Courts logo, which reads: The Cutting Edge of Digital Reform, London, 3 - 4 December 2018.

A blog post from Susan Acland-Hood in which she talks about HMCTS co-hosting (with the Society for Computers and Law) the first international forum on online courts. The event will run over two days, and will provide an opportunity to showcase the cutting edge of digital reform from jurisdictions around the world.

Video hearings put to the test

A screenshot taken from a computer of three people taking part in a video hearing.

A blog post from Susan Acland-Hood that talk about the results of the independent process evaluation into the video hearing pilot. The pilot has been testing user experiences - of the appellant, judges and officials in HMRC – of those participating in a real hearing in a tax tribunal.

Digital Architecture at the core of Reform

Photograph of a finger touching a digital padlock. Padlock links to different computer symbols (for example, symbols of laptops, emails, computer networks) as a reference to digital architecture.

A blog post from Balaji Anbil, Head of the Digital Architecture and Cyber Security team at HMCTS. Balaji talks about how his Digital Architecture team will bring a common framework to support the Reform programme in developing citizen-centric, sustainable, and resilient digital services to meet the needs of courts users.

Realising the potential for video hearings

VOPI headset on laptop computer keyboard.

Since March 2018, we have been piloting the use of fully video hearings in the tax tribunal, and using this to understand better how we can introduce this more widely as part of a more accessible and efficient service. Our latest blog explores video hearings in more detail.