Olivia Jorgenson-Aitchison, Head of Public User Engagement at HMCTS explains how members of the public and court users can engage directly with the services we are currently reforming by attending our annual Public User Event, which will be held virtually this year on Tuesday 3 – Thursday 5 November.
A blog post from Mike Brazier, on how we’re offering different types of support and testing different ways of delivering them to users who want to use our online services but need a little help.
A blog post from Balaji Anbil that provide an overview of HMCTS' digital architecture, how we build the components, governance approach and the associated benefits.
A blog post from Luke Fusi in which he talks about our work with Policy Lab and gathering some of the public perceptions of open justice.
A blog post from Adam Lennon on his personal experience on applying for probate and as the person responsible for designing the new service how he's used it to make the service simpler, more intelligent, and less intrusive.
A blog post from Sidonie Kingsmill on how HMCTS is applying principles of performance management to the justice system
A blog post from Olivia Jorgensen-Aitchison, who talks about how the reform programme is putting the people who use our services at the heart of our redesign.
A blog post from Sidonie Kingsmill on how HMCTS is using user experience principles in the administration of justice.
A blog post from Jason Llewelyn, on developing a new digital service for Family Public Law and how we’d like to invite more users of the service to help research and test what we’re building next.
A second blog from Jonathan Wood, National Services Director, about probate services.
A blog from Jonathan Wood, National Services Director, about probate services.