Luc Altmann, HMCTS Head of Insight shares how we’re assessing access to justice in our reformed services and using the information to improve outcomes for court users.
Mala Nair, acting Operations Manager at the Court of Protection, writes about how it helps people who cannot make decisions for themselves.
Since the pandemic remote research has become common practice; the HMCTS user research team conducted a workshop to explore the pros and cons of remote vs in person research, in particular looking at testing at a laboratory or facility.
The importance of collaborating with modernising programmes around the world, sharing successes and challenges facing the HMCTS Reform Programme.
Nick Goodwin, CEO of HMCTS, provides an update on the progress and performance within our criminal courts.
Following Miriam Davidson’s blog on our signposting strategy Charlotte Rook, at Support Through Court, shares what happens after we signpost a person to their charity for help.
Our business architecture team is sharing knowledge and learning from its work on the HMCTS Reform Programme with other public sector bodies.
Last week’s attendance at United Nations (UN) and Council of Europe events provided a global platform for HMCTS to share knowledge, challenges and learning from countries with shared ambitions for modernising justice systems.
Find out how colleagues at the Royal Courts of Justice Group have been working to improve access to justice for users with accessibility needs.
Head of User Inclusion and Engagement, Miriam Davidson, explains our signposting strategy to help people access the support they need.
