A blog by Susan Acland-Hood in which she details how some of our courts and tribunals buildings can be uncomfortable and difficult to use, even at the best of times. Susan confirms we are well aware of these challenges, and we’re doing everything we can with the resources available to improve the situation now and in the longer term through our reform programme.
One of GDS’s design principles is ‘Do the hard work to make it simple’. This is directed at transformational programmes like the Common Platform and the delivery teams working within it. Right now, those of us working in the Common Platform Programme are living out the reality of this principle – we’re working hard to uncover the essence of the Criminal Justice System (CJS) so that we have clean, clear service design that feels simple to use.
This blog post from Leanne Galbraith details information from the National Digital Practitioners’ Working Group on 28 July in which we presented a session that sought views of defence practitioners in relation to two-factor authentication. Leanne also details information from the National Digital Practitioners’ Working Group on 25 August 2016 in which we presented a session on the importance of security.
Like many government departments and arm length bodies, the CJS Common Platform Programme (CJSCP) has adopted Agile processes and put it at the heart of what we do. From my experience while working in CJSCP, I have detailed in this blog post a number of ‘danger signs’ that may indicate your organisation is not embracing Agile ways of working.
On the 13 July 2016 our Common Platform User Research team attended Liverpool Crown Court to interview three defence practitioners. The practitioners were asked a number of questions about their current ways of working. I’ve detailed a summary of their answers in this blog post.
I’m Adam Gwinnett, the Architecture Lead for the CJS Common Platform Programme. I’d like to take some time to explain how we are following the Agile software methodology in the development and delivery of our products and services.
Hello, my name is Hywel Hughes and I’m Head of Welsh Language Services at HMCTS. As more and more of our services become available digitally, it’s important these services become equally accessible to those who wish to interact with us through the Welsh language.
I thought it would be good to give defence practitioners some advance notice of business changes you may consider making, so your organisation is ready for the Criminal Justice System Common Platform. Rather than waiting for a third party to grant you access or send you information by secure email, you can register cases against your organisation and access case materials.
Each month I host a show and tell session with defence practitioners. It’s an opportunity to show the work we have done so far, invite comment and improve on the work we have already done.
Hello, I’m Fiona Salih, Project Manager for Common Technology Services. I’m writing this blog to confirm the great news that the Video Upgrade Programme has reach an important milestone. As of 15 July 2016, we’ll have installed and/or upgraded video conferencing equipment in over 350 court rooms across the HMCTS estate.
I’m delighted to say that we’ve recently successfully piloted the application and published magistrates’ digital rotas in 17 local justice areas. National roll out of the application across England and Wales started on 3 May 2016.