Modernising courts and tribunals: what we've achieved and learned

As the HMCTS reform programme formally concludes, Nick Goodwin reflects on its achievements, benefits to users, and plans for future modernisation of courts and tribunals.
As the HMCTS reform programme formally concludes, Nick Goodwin reflects on its achievements, benefits to users, and plans for future modernisation of courts and tribunals.
Operations Director, Daniel Flury outlines the vision for a more efficient criminal justice system by 2025, focusing on streamlining processes, improving case management, and investing in technology and people to create a more accessible and responsive system.
Daniel Flury, Operations Director at HMCTS, discusses the ongoing challenges in the criminal courts and the actions being taken to improve efficiency and reduce delays. From addressing case backlogs to streamlining processes, he outlines key efforts to strengthen the justice system.
Interpreters are a vital part of the justice system. Through their skills we meet our duty to provide access to justice and ensure everyone involved in a hearing can understand proceedings.
Civil justice helps resolve disputes, from small claims to complex corporate cases. In 2024, County Courts launched a digital service for damages and money claims up to £25,000, streamlining the process for legal representatives. Jason Latham, HMCTS Development Director, reflects on this progress and looks ahead to 2025.
Peter Curran, Specialist Family Leader for Wales shares his experience of working in a court pioneering a new approach to private family law cases.
Join us for a special end-of-year review episode of Inside HMCTS, where we reflect on the justice highlights of 2024 across all jurisdictions. Hear from our colleagues and special guests as we look back on the year and what 2025 might have in store.
In this episode of Inside HMCTS, we delve into the recent OECD (Organisation for Economic Co-operation and Development) Global Roundtable on Access to Justice held in Ottawa, Canada. Join us as we explore the innovative approaches and practical strategies being implemented to improve access to justice worldwide.
Susie Basi, Delivery Manager for Clerkenwell and Shoreditch County Court was recently awarded the Jeremy Chaplin Memorial Award for outstanding services to court users by the Civil Court Users Association. In this blog she explains what it’s like to run a busy county court.
10 court witness waiting rooms across England and Wales have undergone significant improvements, aiming to create a more welcoming environment for those who need to use them.