Susie Basi, Delivery Manager for Clerkenwell and Shoreditch County Court was recently awarded the Jeremy Chaplin Memorial Award for outstanding services to court users by the Civil Court Users Association. In this blog she explains what it’s like to run a busy county court.
10 court witness waiting rooms across England and Wales have undergone significant improvements, aiming to create a more welcoming environment for those who need to use them.
Our latest podcast episode explores the Small Claims Mediation Service and how it is supporting users to help speed up their claims and avoid the potential stress of going to court.
As we near the end of Juror Appreciation Week we hear from Jemima, who recently served on a jury. She explains more about her experience and how she saw justice in action outside of her normal day job.
Jury trials are a critical part of the justice system and date back hundreds of years. But how exactly are people selected for the process, and what happens when they are called to serve? Our latest blog explains more.
Mediation is soon to be an integral part of the small claims process, meaning parties will need to attend an appointment to try and resolve their case ahead of having a court hearing. Rosemary Rand, Deputy Director and Service Owner for Civil, and Chris Kane, Head of the Small Claims Mediation Service, explain why the service is changing and what the benefits are.
Our Civil, Family and Tribunals Programme Director Rachel Hunt explains how reform across the jurisdictions will move forward to get the technology right and provide a more reliable and consistent service for public and professional users.
In a recent blog, we set out how we aim to deliver the remainder of our Reform Programme over the next 12 months. Here, Crime Programme Director, Daniel Flury, describes in more detail what this means for crime reform.
HMCTS CEO Nick Goodwin outlines adjustments to the Reform Programme to boost efficiency and functionality of our existing technology, as well as provide a more consistent and reliable service for public and professional users.
Crime Programme Director, Daniel Flury, shares an update on the implementation of Automated Track Case Management.
