Family

Improvements to victim and witness rooms

A blog post from Liz Olney, Deputy Director for Customer Change and Innovation at HMCTS. Liz shares our recent work to transform our victim and witness rooms. We see over 156,000 individuals coming to court to give evidence each year and rely on evidence provided by victims and witnesses to support the carriage of justice. It’s important we provide the best environment so that individuals can present their cases well.

How remote working will give users and courts greater flexibility

A blog post from Fiona Rutherford, which discusses the implementation of remote working, specifically virtual hearings. Fiona talks about the opportunities (and responsibility) presented by the ‘once in a generation’ £1 billion investment in our courts and tribunals. This work will re-shape how we enable access to the justice system and how we deliver our reformed public services in the future.

Help with Court and Tribunal Fees – a project manager’s view

Person using a laptop

A blog post from Andrew Hyland who led the HMCTS Help with Fees project. The Help with Fees (also known as fee remission) service ensures the courts and tribunals are available and accessible to those who need them – regardless of their personal circumstances. If you apply for fee remission and are on certain benefits or on a low income you may not have to pay a court or tribunal fee, or you may get some money off.