Modernising courts and tribunals: what we've achieved and learned

As the HMCTS reform programme formally concludes, Nick Goodwin reflects on its achievements, benefits to users, and plans for future modernisation of courts and tribunals.
As the HMCTS reform programme formally concludes, Nick Goodwin reflects on its achievements, benefits to users, and plans for future modernisation of courts and tribunals.
Operations Director, Daniel Flury outlines the vision for a more efficient criminal justice system by 2025, focusing on streamlining processes, improving case management, and investing in technology and people to create a more accessible and responsive system.
Daniel Flury, Operations Director at HMCTS, discusses the ongoing challenges in the criminal courts and the actions being taken to improve efficiency and reduce delays. From addressing case backlogs to streamlining processes, he outlines key efforts to strengthen the justice system.
Interpreters are a vital part of the justice system. Through their skills we meet our duty to provide access to justice and ensure everyone involved in a hearing can understand proceedings.
The criminal justice system has been under pressure for some time, but with early preparation and the increased use of video technology, our resilient court system kept justice moving, even in the most challenging circumstances.
In our latest blog, Delivery Director Julia Hopkins explains the work our Small Claims Mediation teams, who are supporting people to find a resolution away from the courtroom, saving them the time and stress of coming to court.
Susie Basi, Delivery Manager for Clerkenwell and Shoreditch County Court was recently awarded the Jeremy Chaplin Memorial Award for outstanding services to court users by the Civil Court Users Association. In this blog she explains what it’s like to run a busy county court.
10 court witness waiting rooms across England and Wales have undergone significant improvements, aiming to create a more welcoming environment for those who need to use them.
As we near the end of Juror Appreciation Week we hear from Jemima, who recently served on a jury. She explains more about her experience and how she saw justice in action outside of her normal day job.
Jury trials are a critical part of the justice system and date back hundreds of years. But how exactly are people selected for the process, and what happens when they are called to serve? Our latest blog explains more.