Mike Brazier

Helping users to access our online services

Mike Brazier, 23 January 2020 - Court and tribunal reform, User experience and research

A blog post from Mike Brazier, on how we’re offering different types of support and testing different ways of delivering them to users who want to use our online services but need a little help.

Helping people to use online services

Mike Brazier, 28 June 2018 - Court and tribunal reform, Digital services, General, Training and support, User experience and research

Mike Brazier from the HMCTS Assisted Digital team takes a look at how HMCTS is supporting people who are less confident using online systems to navigate our new online services.

Helping people access our services online

Mike Brazier, 12 October 2017 - Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals, User experience and research

A blog post from Mike Brazier who work in HMCTS’s Accessibility and Inclusion Team. Mike talks about how his team is responsible for ensuring we help and support people who are not online make sure that they can also experience the benefits of using our online services.

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