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The Final Countdown: Reflecting on the modernisation journey for courts and tribunals

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The HMCTS Reform Programme was a once-in-a-lifetime opportunity to transform the way people access and engage with the justice system. In this episode, we reflect on its impacts, the challenges the programme faced along the way, and what the future holds for HMCTS.

All of us might need the justice system one day: what can you expect and how has HMCTS reform made things better?

The justice system can become a part of our lives when we least expect it, whether it’s for probate, money claims, or tribunal appeals. HMCTS reform have made these services more efficient and accessible, ensuring a smoother experience.

12 Months of Justice: The HMCTS 2024 Review

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Join us for a special end-of-year review episode of Inside HMCTS, where we reflect on the justice highlights of 2024 across all jurisdictions. Hear from our colleagues and special guests as we look back on the year and what 2025 might have in store.

Getting it right for civil, family and tribunals reform

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Our Civil, Family and Tribunals Programme Director Rachel Hunt explains how reform across the jurisdictions will move forward to get the technology right and provide a more reliable and consistent service for public and professional users.

Rebalancing our operational priorities

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HMCTS CEO Nick Goodwin outlines adjustments to the Reform Programme to boost efficiency and functionality of our existing technology, as well as provide a more consistent and reliable service for public and professional users.

Working together to avoid delays to probate applications

Posted by: , Posted on: - Categories: Court and tribunal reform, Family
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Stopped probate applications can take more than double the amount of administrative time to issue compared to those we can issue on our first attempt. We could increase the number of grants issued by over 50,000 each year for practitioners if we work together to reduce the number of stopped applications.  

Collaborating is key to enhancing probate users’ experience of using MyHMCTS

Posted by: , Posted on: - Categories: Court and tribunal reform, Digital services, Family, User experience and research
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When someone close to us dies, applying for probate can be a daunting prospect at a difficult time and we know that a bad experience can add to an already stressful and sensitive situation. Since October 2019 over 60,000 applications …