User experience and research

Leaving the legacy behind: our journey to modernise court technology   

Over the past few years, we've been undertaking a significant technological transformation that few people outside our technical teams have seen – but which is vital to keeping our justice system running smoothly – migrating 37 critical court applications from outdated, vulnerable data centres to modern, secure platforms. This two-part blog series explores this essential …

Supporting justice in action: how staff delivered urgent technical support for a high-profile trial 

When an urgent request arrived on the eve of a major murder trial, colleagues from across HMCTS worked together to deliver a critical technical solution. They protected a witness’s identity, upheld the principle of Open Justice and made sure the trial could proceed fairly.

Vision to verdicts: Introducing new courts and tribunals

Posted by: , Posted on: - Categories: Podcast, User experience and research, Working at HMCTS

From Blackpool's new courthouse to London's state-of-the-art City of London law courts on Fleet Street, major developments are transforming justice facilities across England and Wales, delivering accessible, modern buildings for all.

The enquiries team – the human face of the Royal Courts of Justice

Steven Sanders and Stephen Clarke share what it’s like to support and guide visitors at one of our most iconic buildings, the Royal Courts of Justice, where every day brings a chance to make a difference.

Opening the door to our legal futures 

HMCTS partners with Young Citizens to run a Magistrates’ Mock Trial Competition for school students, offering them first-hand insight into the justice system and helping them to understand how the law touches every aspect of their lives.

Juror Appreciation Week 2025: Understanding Jury Service

Posted by: , Posted on: - Categories: General, User experience and research

Every year, thousands are called for jury service, it's an essential part of our justice system. From eligibility and selection, to what happens in court, this blog offers a clear look at the process, with insight from someone who’s recently served.

Building tomorrow's legal talent

Earlier this year, we partnered with the University of Reading to give law students first-hand experience of real courtroom advocacy through a speed mooting competition. With feedback from judges and legal professionals, students built confidence, sharpened their skills, and gained a clearer view of their future in law.