User experience and research
Every year, thousands are called for jury service, it's an essential part of our justice system. From eligibility and selection, to what happens in court, this blog offers a clear look at the process, with insight from someone who’s recently served.
Earlier this year, we partnered with the University of Reading to give law students first-hand experience of real courtroom advocacy through a speed mooting competition. With feedback from judges and legal professionals, students built confidence, sharpened their skills, and gained a clearer view of their future in law.
Our Courts and Tribunals Service Centres are improving efficiency in magistrates’ courts by handling most phone enquiries centrally. This reduces court workloads and speeds up case processing, benefitting professionals and the public.
The HMCTS Reform Programme was a once-in-a-lifetime opportunity to transform the way people access and engage with the justice system. In this episode, we reflect on its impacts, the challenges the programme faced along the way, and what the future holds for HMCTS.
As we conclude our Reform Programme, the Common Platform digital system has streamlined case processing, improving efficiency and transparency. While challenges remain, we've made significant progress toward a more effective and accessible justice system.
Operations Director, Daniel Flury outlines the vision for a more efficient criminal justice system by 2025, focusing on streamlining processes, improving case management, and investing in technology and people to create a more accessible and responsive system.
Daniel Flury, Operations Director at HMCTS, discusses the ongoing challenges in the criminal courts and the actions being taken to improve efficiency and reduce delays. From addressing case backlogs to streamlining processes, he outlines key efforts to strengthen the justice system.
Interpreters are a vital part of the justice system. Through their skills we meet our duty to provide access to justice and ensure everyone involved in a hearing can understand proceedings.
Peter Curran, Specialist Family Leader for Wales shares his experience of working in a court pioneering a new approach to private family law cases.
Have you ever wondered how you get selected to sit on a jury and what happens once you are chosen? Join us as we chat to Craig Robb, Deputy Director of Crime (Live Services) at HMCTS, who sheds light on the jury selection process, the importance of jury service, and what to expect when you're called to serve.