Our Courts and Tribunals Service Centres are improving efficiency in magistrates’ courts by handling most phone enquiries centrally. This reduces court workloads and speeds up case processing, benefitting professionals and the public.
The HMCTS Reform Programme was a once-in-a-lifetime opportunity to transform the way people access and engage with the justice system. In this episode, we reflect on its impacts, the challenges the programme faced along the way, and what the future holds for HMCTS.
The justice system can become a part of our lives when we least expect it, whether it’s for probate, money claims, or tribunal appeals. HMCTS reform have made these services more efficient and accessible, ensuring a smoother experience.
Join us for a special end-of-year review episode of Inside HMCTS, where we reflect on the justice highlights of 2024 across all jurisdictions. Hear from our colleagues and special guests as we look back on the year and what 2025 might have in store.
Our Civil, Family and Tribunals Programme Director Rachel Hunt explains how reform across the jurisdictions will move forward to get the technology right and provide a more reliable and consistent service for public and professional users.
HMCTS CEO Nick Goodwin outlines adjustments to the Reform Programme to boost efficiency and functionality of our existing technology, as well as provide a more consistent and reliable service for public and professional users.
Our team at Glasgow Tribunals Centre recently welcomed students from The University of Edinburgh and The University of Glasgow for some real world experience of our tribunals.
Our estate is complex. We occupy a range of different types of buildings, including older and listed buildings which are not always easy to use, so need modernising to make them fit for purpose. When I first joined the organisation …
Recovery from the pandemic in the criminal courts in Wales follows the same principles as those across the border in England. Our efforts since the pandemic hit have focused on: maximising the use of our existing estate providing additional capacity …
Steven Chapman discusses the successes and advancements of MyHMCTS since it's launch in 2020, reviewing the differences made for professional users, additional services on MyHMCTS and support for the future.
