Working at HMCTS

HMCTS is accelerating the responsible adoption of artificial intelligence (AI) to transform the courts and tribunals 

Posted by: , Posted on: - Categories: Digital services, General, Working at HMCTS

We’re transforming how we deliver justice through the strategic and responsible adoption of AI. As we continue to modernise the courts and tribunals, we're exploring how AI can support better outcomes for users. 

The enquiries team – the human face of the Royal Courts of Justice

Steven Sanders and Stephen Clarke share what it’s like to support and guide visitors at one of our most iconic buildings, the Royal Courts of Justice, where every day brings a chance to make a difference.

Putting Children First: My Work in Family Public Law

Suzanne Lawton, Operations Manager for the Family Public Law Service, shares some insights into the vital work being done to support local authorities applying for a care or supervision order.

Improving efficiency and service quality in our magistrates’ courts

Our Courts and Tribunals Service Centres are improving efficiency in magistrates’ courts by handling most phone enquiries centrally. This reduces court workloads and speeds up case processing, benefitting professionals and the public.