...support when filling out online]}** forms independently, and Rosie Deigan from the We Are Group, an organisation which supports people who don't have the digital skills to fill out online]}**...
...online]}** probate service as an example, the user is often grieving for a loved one. This can understandably affect someone’s confidence and ability to use online]}** services. For some people...
...Isabel: Yeah. So, we're making it digital. We make the service into more plain English. So, when the designers and researchers were building the divorce digital divorce service, we obviously...
...information to allow both defence and prosecution witnesses to give their best evidence. Here’s how the service plays an important role in the Criminal Justice System: a preparation service which...
...give evidence each year and rely on evidence provided by victims and witnesses to support the carriage of justice. It’s important we provide the best environment so that individuals can...
...things better: nine out of ten people who have used the online]}** application process are satisfied or very satisfied. Progress so far: online]}** applications Our online]}** service for personal applicants...
[English] - [Cymraeg] We have now launched several digital services including an end-to-end divorce service for personal applicants and an online]}** civil money claims service. We’ve already seen more than...
...– a tax appeals service that allows people to lodge their appeal online]}**. So far we’ve seen over 2,300 people use the online]}** appeals service, with almost 700 appeals made...
...experienced going online]}** and using websites. We understand that a one-size-fits-all approach is not appropriate for either our services or the people that use them. So, we’ll be providing different...
...engineering. We see digital architecture as one of the core pillars of the Reform programme. The reform is a far-reaching initiative across the country and is supported by the complete...
