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Liz Olney

Court and tribunal forms are moving to GOV.UK

Posted by: and , Posted on: - Categories: Civil, Crime, Family, Tribunals, User experience and research

Wynne Keenan and Liz Olney talk about our plans to make it easier for users to find the forms they need by moving HMCTS forms to GOV.UK from 21 March 2018. We currently make a large number of court and tribunal published forms and guidance notes available through the form finder website. This is used by over 300,000 users each month, and has been online since 2004.

Improvements to victim and witness rooms

Posted by: , Posted on: - Categories: Civil, Crime, Family, User experience and research

A blog post from Liz Olney, Deputy Director for Customer Change and Innovation at HMCTS. Liz shares our recent work to transform our victim and witness rooms. We see over 156,000 individuals coming to court to give evidence each year and rely on evidence provided by victims and witnesses to support the carriage of justice. It’s important we provide the best environment so that individuals can present their cases well.