...lesson we’ve reapplied from Amazon: the online retailer is continuously looking for ways to minimize the effort it takes to buy something from its site. Some of the things we...
...evidence. We know all too well that even small changes to make waiting areas more comfortable can make big differences to a witness’s experience - providing a welcoming space for...
...Improve the search tool so users can use a single box to search for by court name, address, town or city, postcode or (for staff) court codes Improve signposting to...
...access to justice for all those involved. How it works The fully remote court is, of course, not appropriate for all types of cases. We've used it most successfully for...
...to take place remotely over video link. As a business change professional, I’m part of a project team helping to keep the criminal justice system functioning through the coronavirus outbreak....
...the technical bit The online service looks very different to the D8 form, as a ‘smart form’ it incorporates: The Notes for Guidance. The service tailors questions based on the...
...Common Platform provides a single place to manage criminal cases securely online. It reduces duplication, speeds up processing times, increases transparency for everyone involved, and gets to the heart of...
...in this situation, they will want to speak to someone to get guidance and advice. But for others, going online and not seeing or speaking to anyone directly may be...
...was to go online and use a search engine. I searched for a few terms related to making a money claim to explore the options presented to a user. A...
...S.28 was partially available from December 2013 - in Leeds, Liverpool and Kingston-upon-Thames Crown Courts - for child witnesses under 16 or witnesses vulnerable due to physical or mental disability....
