Sidonie Kingsmill - Inside HMCTS

Sidonie Kingsmill

Applying principles of performance management to the justice system

Sidonie Kingsmill, 10 October 2019 - Court and tribunal reform, Customer experience and research, Digital services

A blog post from Sidonie Kingsmill on how HMCTS is applying principles of performance management to the justice system

Using user experience principles in the administration of justice

Sidonie Kingsmill, 3 October 2019 - Court and tribunal reform, Customer experience and research, Digital services

A blog post from Sidonie Kingsmill on how HMCTS is using user experience principles in the administration of justice.

Supporting access to justice services for vulnerable users - an interview with Sidonie Kingsmill

Sidonie Kingsmill, 19 June 2019 - Court and tribunal reform, Customer experience and research, Digital services, Interviews

Interview with Sidonie Kingsmill, HMCTS Customer Director on how we are supporting access to justice services for vulnerable users.