Improvements to victim and witness rooms
[English] - [Cymraeg] Hello, I’m Liz Olney the Deputy Director for Customer Change and Innovation at HMCTS. I want to share with you our recent work to transform our victim...
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Digital defence: NDPWG update November 2016
[English] - [Cymraeg] On 24 November 2016 I chaired the National Digital Practitioners’ Working Group. Rhiannon Evans from Supporting Justice was our guest speaker on behalf of Citizen’s Advice. Rhiannon...
How the Indian justice system and HMCTS are working together to share knowledge on justice reform
Posted by:
Amar Morjaria - Senior Project Manager, HMCTS Strategy and Change, Posted on:
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Categories:
Court and tribunal reform, Working at HMCTS
...the obvious differences in population and culture, our shared experiences of delivering reform have - at times - presented challenges for both countries. Both India and the UK have a...
Preparing for the Police, Crime, Sentencing and Courts Act 2022
...A bill’s journey through Parliament A bill can be introduced into Parliament in either the House of Commons or the House of Lords. It must be approved by both Houses...
Unsung heroes of the criminal justice system
...tharddiad y rheithgor. Mae'r rhan fwyaf yn cytuno, fodd bynnag, fod Ethelred yr Amharod - a ddaeth yn frenin Eingl-Sacsonaidd Lloegr yn 978 - wedi cyhoeddi cod cyfreithiol yn nodi...
Keeping court custody suites safe
[English] - [Cymraeg] Working together As the country continues to grapple with the challenges brought by COVID-19 and the latest national restrictions, we wanted to thank everyone involved in keeping...
Susan Acland-Hood sets out our priorities for the next phase of courts and tribunals reform
Posted by:
Susan Acland-Hood, Posted on:
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Categories:
Civil, Court and tribunal reform, Crime, Digital services, Family, General, Tribunals, User experience and research
...child benefit decisions will be able to make their application fully online, track the progress of their case by text, email or online, and, if judged appropriate, take part either...
Helping people to use online services
Posted by:
Mike Brazier, Posted on:
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Categories:
Court and tribunal reform, Digital services, General, Training and support, User experience and research
...services online and reducing the high volumes of paper which go through our systems. Online services are often quicker, more accurate, easier to track, can be used at any time...
Helping users to access our online services
Posted by:
Mike Brazier, Posted on:
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Categories:
Court and tribunal reform, User experience and research
[English] - [Cymraeg] We have now launched several digital services including an end-to-end divorce service for personal applicants and an online civil money claims service. We’ve already seen more than...
We’re delivering reform – and starting to make a difference
Posted by:
Susan Acland-Hood, Posted on:
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Categories:
Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals
...– a tax appeals service that allows people to lodge their appeal online. So far we’ve seen over 2,300 people use the online appeals service, with almost 700 appeals made...
