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Crime

Video hearings put to the test

A screenshot taken from a computer of three people taking part in a video hearing.

A blog post from Susan Acland-Hood that talk about the results of the independent process evaluation into the video hearing pilot. The pilot has been testing user experiences - of the appellant, judges and officials in HMRC – of those participating in a real hearing in a tax tribunal.

Realising the potential for video hearings

Posted by: , Posted on: - Categories: Civil, Court and tribunal reform, Crime, Digital services, Family, General, Tribunals
VOPI headset on laptop computer keyboard.

Since March 2018, we have been piloting the use of fully video hearings in the tax tribunal, and using this to understand better how we can introduce this more widely as part of a more accessible and efficient service. Our latest blog explores video hearings in more detail.