Helping people access our services online
...the online process or simply providing confidence so that they can self-serve when engaging with our online services. Webchat For people who are comfortable using online services, but who might...
...the online process or simply providing confidence so that they can self-serve when engaging with our online services. Webchat For people who are comfortable using online services, but who might...
...- being confident it could not be that hard - to apply for probate ourselves without the help of a legal professional. Unfortunately, we were wrong. We struggled to complete...
...the online service for all their applications. By the end of 2021 the online service will be the default method for submitting all applications and managing public law cases. Listening...
...child benefit decisions will be able to make their application fully online, track the progress of their case by text, email or online, and, if judged appropriate, take part either...
...demand issue with our Online Civil Money Claims (OCMC) service. The service is the online portal for starting simple court claims. It's an alternative to the traditional method of issuing...
[English] - [Cymraeg] Hi, I’m Katie Dean and I’m the HMCTS Service Manager for the Make a Plea service for traffic offences, which completed national roll out earlier this year....
...new services as they become available users will see all their cases progressing online in one place without having to log in and out of individual services, thereby removing the...
...the new service performed so far? The service is performing well. On launch day, our first acknowledgement of service was received within 30 minutes of issuing an application. This proved...
[English] - [Cymraeg] Our courts and tribunals buildings are the daily workplace for many: HMCTS employees; the judiciary; the Crown Prosecution Service (CPS); police, prison and probation colleagues; and legal...
...of forms which had to be rejected. Helping users apply online Our final improvement to the service was to move Help with Fees online at GOV.UK. This online service feeds...