Digital services

Rebalancing our operational priorities

Usher seated behind desk in courtroom.

HMCTS CEO Nick Goodwin outlines adjustments to the Reform Programme to boost efficiency and functionality of our existing technology, as well as provide a more consistent and reliable service for public and professional users.

Benefits of international collaboration on modernising justice systems

Flags flying outside the United Nations (UN) in Vienna

Last week’s attendance at United Nations (UN) and Council of Europe events provided a global platform for HMCTS to share knowledge, challenges and learning from countries with shared ambitions for modernising justice systems.

Developing a user research community to improve our digital services

Find out how our user research team work together to share best practice and help teams to design and deliver user-centred services. This is the fourth and final blog post in a series from our user-centred design team on how we ensure we design services with the user at the forefront.

Designing services for the family court

Posted by: , Posted on: - Categories: Digital services, Working at HMCTS

Senior service designer, Leanne, explains what it’s like designing services within the family jurisdiction. This is the third in a series of blog posts from our User Experience and Insight team on how we make sure we design and deliver our digital services with the user at the forefront.