A blog post from Adam Lennon on his personal experience on applying for probate and as the person responsible for designing the new service how he's used it to make the service simpler, more intelligent, and less intrusive.
A blog post from Sidonie Kingsmill on how HMCTS is applying principles of performance management to the justice system
A blog post from Olivia Jorgensen-Aitchison, who talks about how the reform programme is putting the people who use our services at the heart of our redesign.
A blog post from Sidonie Kingsmill on how HMCTS is using user experience principles in the administration of justice.
A blog post from Jason Llewelyn, on developing a new digital service for Family Public Law and how we’d like to invite more users of the service to help research and test what we’re building next.
A blog post from Susan Acland-Hood, HMCTS CEO in which she talks about court closures and access to justice.
Interview with Paul Harris, HMCTS Director, Courts and Tribunals Operations - keeping and enhancing the best of the system.
Interview with Sidonie Kingsmill, HMCTS Customer Director on how we are supporting access to justice services for vulnerable users.
An interview with Richard Goodman, HMCTS Change Director who talks about how the reform programme continues to make good progress, and how our new online services have been used by over 100,000 people, with excellent feedback.
Read Susan Acland-Hood's blog post to find out her thoughts on how if court reform to be successful, we need to continue to assess critiques, challenges and suggestions against the central principle that justice should and can be made both more accessible and more efficient.