A blog post from Sidonie Kingsmill on how HMCTS is using user experience principles in the administration of justice.
A blog post from Jason Llewelyn, on developing a new digital service for Family Public Law and how we’d like to invite more users of the service to help research and test what we’re building next.
A blog post from Susan Acland-Hood, HMCTS CEO in which she talks about court closures and access to justice.
Interview with Paul Harris, HMCTS Director, Courts and Tribunals Operations - keeping and enhancing the best of the system.
Interview with Sidonie Kingsmill, HMCTS Customer Director on how we are supporting access to justice services for vulnerable users.
An interview with Richard Goodman, HMCTS Change Director who talks about how the reform programme continues to make good progress, and how our new online services have been used by over 100,000 people, with excellent feedback.
Read Susan Acland-Hood's blog post to find out her thoughts on how if court reform to be successful, we need to continue to assess critiques, challenges and suggestions against the central principle that justice should and can be made both more accessible and more efficient.
A blog post from Susan Acland-Hood in which she talks about HMCTS co-hosting (with the Society for Computers and Law) the first international forum on online courts. The event will run over two days, and will provide an opportunity to showcase the cutting edge of digital reform from jurisdictions around the world.
A blog post from Mike Logan on Single Justice Service and our plans to improve summary justice. Mike talks about how summary justice involves less serious offences where there is no right to a jury trial.
A blog post from Susan Acland-Hood that talk about the results of the independent process evaluation into the video hearing pilot. The pilot has been testing user experiences - of the appellant, judges and officials in HMRC – of those participating in a real hearing in a tax tribunal.