Helping people to use online services
Mike Brazier from the HMCTS Assisted Digital team takes a look at how HMCTS is supporting people who are less confident using online systems to navigate our new online services.
Mike Brazier from the HMCTS Assisted Digital team takes a look at how HMCTS is supporting people who are less confident using online systems to navigate our new online services.
...and will provide a national online and telephone service to help court users, both public and professional, as well as doing the administrative work that takes cases forward in a...
Susan Acland-Hood explains why she believes digital change and modernisation are so important and why simply putting more cash into the existing system cannot be the long-term answer to the challenges we face.
...of professional users in Summer 2018. Secondly, we will be applying the same approach that we have taken to designing the divorce service to all family services over the coming...
A further blog post from Wynne Keenan and Liz Olney that details from today (21 March 2018) HMCTS started to move court and tribunal forms to GOV.UK.
Susan Acland-Hood explains that one important part of our overall reform programme to build a more modern, accessible and efficient justice system, is to enable our courts to make greater use of video technology. Susan details that with increasing sophistication in the technology available, we believe it can play an even greater role in the …
Emma Petty, Service Manager for the Public Law project provides an update on the project, its aims, and how it will be delivered. Our Public Law project sits in the family jurisdiction and forms part of the wider HMCTS £1bn reform programme. In October 2017, we set out our intention to reform the service around …
Susan Acland-Hood talks about our first three legal professional roadshows and how they were full of ideas, commitment and challenge that discussed the overall reform programme with a particular focus on scheduling and listing practice, flexible operating hours and virtual hearings.
A blog post from Linda Green on the Identity and Access Management service, the functionality within the Common Platform that allows different users to have an identity on the system and ability to sign in and access the various services. It also provides a service for administrators to create, update, manage and remove organisations and …
A blog post from Susan Acland-Hood in which she talks about what is planned on courts and tribunals reform over the next 18 months. This includes taking the things we’ve begun to develop so far and building them out further.