Digital services
A blog post from Balaji Anbil, Head of the Digital Architecture and Cyber Security team at HMCTS. Balaji talks about how his Digital Architecture team will bring a common framework to support the Reform programme in developing citizen-centric, sustainable, and resilient digital services to meet the needs of courts users.
Since March 2018, we have been piloting the use of fully video hearings in the tax tribunal, and using this to understand better how we can introduce this more widely as part of a more accessible and efficient service. Our latest blog explores video hearings in more detail.
The move of court and tribunal forms and guidance from form finder to GOV.UK is now complete. From today, when you search for a form or guidance document, your search results will come from GOV.UK.
Mike Brazier from the HMCTS Assisted Digital team takes a look at how HMCTS is supporting people who are less confident using online systems to navigate our new online services.
...and will provide a national online and telephone service to help court users, both public and professional, as well as doing the administrative work that takes cases forward in a...
Susan Acland-Hood explains why she believes digital change and modernisation are so important and why simply putting more cash into the existing system cannot be the long-term answer to the challenges we face.
...of professional users in Summer 2018. Secondly, we will be applying the same approach that we have taken to designing the divorce service to all family services over the coming...
A further blog post from Wynne Keenan and Liz Olney that details from today (21 March 2018) HMCTS started to move court and tribunal forms to GOV.UK.
Susan Acland-Hood explains that one important part of our overall reform programme to build a more modern, accessible and efficient justice system, is to enable our courts to make greater use of video technology. Susan details that with increasing sophistication in the technology available, we believe it can play an even greater role in the future and in particular, could enable some hearings to take place without the need for a physical courtroom altogether.
Emma Petty, Service Manager for the Public Law project provides an update on the project, its aims, and how it will be delivered. Our Public Law project sits in the family jurisdiction and forms part of the wider HMCTS £1bn reform programme. In October 2017, we set out our intention to reform the service around taking a public law case to and through court.
