An interview with Richard Goodman, HMCTS Change Director who talks about how the reform programme continues to make good progress, and how our new online services have been used by over 100,000 people, with excellent feedback.
Read Susan Acland-Hood's blog post to find out her thoughts on how if court reform to be successful, we need to continue to assess critiques, challenges and suggestions against the central principle that justice should and can be made both more accessible and more efficient.
A blog post from Susan Acland-Hood in which she talks about HMCTS co-hosting (with the Society for Computers and Law) the first international forum on online courts. The event will run over two days, and will provide an opportunity to showcase the cutting edge of digital reform from jurisdictions around the world.
A blog post from Mike Logan on Single Justice Service and our plans to improve summary justice. Mike talks about how summary justice involves less serious offences where there is no right to a jury trial.
A blog post from Susan Acland-Hood that talk about the results of the independent process evaluation into the video hearing pilot. The pilot has been testing user experiences - of the appellant, judges and officials in HMRC – of those participating in a real hearing in a tax tribunal.
A blog post from Balaji Anbil, Head of the Digital Architecture and Cyber Security team at HMCTS. Balaji talks about how his Digital Architecture team will bring a common framework to support the Reform programme in developing citizen-centric, sustainable, and resilient digital services to meet the needs of courts users.
Since March 2018, we have been piloting the use of fully video hearings in the tax tribunal, and using this to understand better how we can introduce this more widely as part of a more accessible and efficient service. Our latest blog explores video hearings in more detail.
The move of court and tribunal forms and guidance from form finder to GOV.UK is now complete. From today, when you search for a form or guidance document, your search results will come from GOV.UK.
Mike Brazier from the HMCTS Assisted Digital team takes a look at how HMCTS is supporting people who are less confident using online systems to navigate our new online services.
Susan Acland-Hood details how we are helping to deal with some of the day-to-day areas of concern raised by people who work within the system.