Video hearings put to the test

Posted by: , Posted on: - Categories: Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals, User experience and research
A screenshot taken from a computer of three people taking part in a video hearing.

A blog post from Susan Acland-Hood that talk about the results of the independent process evaluation into the video hearing pilot. The pilot has been testing user experiences - of the appellant, judges and officials in HMRC – of those participating in a real hearing in a tax tribunal.