Improving support for people who need help using online court and tribunal services

Two people sat besides a laptop and pointing towards the screen, having a discussion.

We know not everyone has the access, skills or confidence to use online services. From April 2027, changes to our Digital Support Service will help more people access justice and improve support for some of our most disadvantaged users.

Historic Court Buildings: The Royal Courts of Justice, from Queen Victoria to the bear pit

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In this episode, we are joined by Richard from the Royal Courts of Justice Estates Office to explore the history of this iconic building, from its construction in the 1880s to its connections with Queen Victoria, who watched barristers arguing below from a balcony, in an area that became known as the 'bear garden'.

Modernising our courtrooms: introducing the DAVE programme

Empty courtroom with wooden benches, desks and multiple screens.

Courts and tribunals in England and Wales, and non-devolved tribunals in Scotland, are changing. The way we present evidence and run hearings today looks very different to how it did a few years ago. Evidence is often shared as video, …

Testing how AI could help improve case readiness in the Crown Court

Posted by: , Posted on: - Categories: Crime, Digital services, General
AI robotic head gazes at hand holding scales on dark blue background. Ethics decision-making concept

We want to use court time as effectively as possible. That means making sure that, where possible, cases are ready to proceed when they come before a judge. As part of our wider work to tackle delays and improve the way the justice system works, HMCTS and the Ministry of Justice are exploring where artificial …