Improving efficiency and service quality in our magistrates’ courts
Posted by:
Will Breame, Delivery Director, National Services: Crime and Ops Support, Posted on:
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Categories:
Training and support, Tribunals, User experience and research, Working at HMCTS
Our Courts and Tribunals Service Centres are improving efficiency in magistrates’ courts by handling most phone enquiries centrally. This reduces court workloads and speeds up case processing, benefitting professionals and the public.
