Working at HMCTS

Life in a county court: My experience as a delivery manager

Posted by: , Posted on: - Categories: Court and tribunal reform, General, Working at HMCTS

Susie Basi, Delivery Manager for Clerkenwell and Shoreditch County Court was recently awarded the Jeremy Chaplin Memorial Award for outstanding services to court users by the Civil Court Users Association. In this blog she explains what it’s like to run a busy county court.

How the Indian justice system and HMCTS are working together to share knowledge on justice reform

A group of people working in a conference room. Desks have microphones, bottles of water and are decorated with flowers.

Amar tells us about his work with our counterparts in India, sharing learnings from our respective justice transformation programmes.

Developing a user research community to improve our digital services

Find out how our user research team work together to share best practice and help teams to design and deliver user-centred services. This is the fourth and final blog post in a series from our user-centred design team on how we ensure we design services with the user at the forefront.