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User experience and research

Collaborating is key to enhancing probate users’ experience of using MyHMCTS

Posted by: , Posted on: - Categories: Court and tribunal reform, Digital services, Family, User experience and research
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When someone close to us dies, applying for probate can be a daunting prospect at a difficult time and we know that a bad experience can add to an already stressful and sensitive situation. Since October 2019 over 60,000 applications …

Working together in the safest way possible to keep justice going

Our Acting CEO, Kevin Sadler talks about working together in the safest way possible to keep justice going for every complainant, victim, witness and defendant during the coronavirus pandemic.