Inside HMCTS

Form finder search is moving to GOV.UK

Stephen Dunn, Liz Olney and Wynne Keenan, 7 June 2018 - Civil, Crime, Family, Tribunals, User experience and research

Following on from the recent migration of court and tribunal forms, we’re moving form finder search to GOV.UK.

Reform means getting the basics right too

Susan Acland-Hood, 17 May 2018 - Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals

Susan Acland-Hood details how we are helping to deal with some of the day-to-day areas of concern raised by people who work within the system.

Shaping change around users increases efficiency too

Susan Acland-Hood, 14 May 2018 - Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals

Susan Acland-Hood explains why she believes digital change and modernisation are so important and why simply putting more cash into the existing system cannot be the long-term answer to the challenges we face.

Online divorce application: national rollout will be just the beginning

Adam Lennon, 8 May 2018 - Digital services, Family

As of May 2018, our online divorce application is available to the public on GOV.UK. Adam Lennon, Divorce Service Manager at HMCTS discusses how we got there, and what is coming up next.

We’ve started moving Court and Tribunal forms to GOV.UK

Wynne Keenan and Liz Olney, 21 March 2018 - Civil, Crime, Digital services, Family, Tribunals, User experience and research

A further blog post from Wynne Keenan and Liz Olney that details from today (21 March 2018) HMCTS started to move court and tribunal forms to GOV.UK.

We’re making progress on moving HMCTS forms to GOV.UK

Wynne Keenan and Liz Olney, 14 March 2018 - Civil, Crime, Family, Tribunals, User experience and research

In follow-up blog post Wynne Keenan and Liz Olney provide more details on moving court and tribunal forms to GOV.UK on 21 March 2018. In this post Wynne and Liz explain more about what’s changing and what’s not.

Building improvements underway as we overcome extra challenges caused by bad weather

Susan Acland-Hood, 6 March 2018 - Civil, Court and tribunal reform, Crime, Family, Tribunals, User experience and research

A blog by Susan Acland-Hood in which she details how some of our courts and tribunals buildings can be uncomfortable and difficult to use, even at the best of times. Susan confirms we are well aware of these challenges, and we’re doing everything we can with the resources available to improve the situation now and in the longer term through our reform programme.

Court and tribunal forms are moving to GOV.UK

Wynne Keenan and Liz Olney, 23 February 2018 - Civil, Crime, Family, Tribunals, User experience and research

Wynne Keenan and Liz Olney talk about our plans to make it easier for users to find the forms they need by moving HMCTS forms to GOV.UK from 21 March 2018. We currently make a large number of court and tribunal published forms and guidance notes available through the form finder website. This is used by over 300,000 users each month, and has been online since 2004.

Video hearings can make a difference for court and tribunal users

Susan Acland-Hood, 15 February 2018 - Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals

Susan Acland-Hood explains that one important part of our overall reform programme to build a more modern, accessible and efficient justice system, is to enable our courts to make greater use of video technology. Susan details that with increasing sophistication in the technology available, we believe it can play an even greater role in the future and in particular, could enable some hearings to take place without the need for a physical courtroom altogether.

Designing a public law service to meet user needs

Emma Petty, 7 February 2018 - Court and tribunal reform, Digital services, Family

Emma Petty, Service Manager for the Public Law project provides an update on the project, its aims, and how it will be delivered. Our Public Law project sits in the family jurisdiction and forms part of the wider HMCTS £1bn reform programme. In October 2017, we set out our intention to reform the service around taking a public law case to and through court.

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