Our Courts and Tribunals Service Centres are improving efficiency in magistrates’ courts by handling most phone enquiries centrally. This reduces court workloads and speeds up case processing, benefitting professionals and the public.
A blog post from Ella, who works as a court support officer in Bristol. Ella talks about court security and her role in assisting legal professionals and court users.
An interview with Richard Goodman, HMCTS Change Director who talks about how the reform programme continues to make good progress, and how our new online services have been used by over 100,000 people, with excellent feedback.
A guest blog from John, a solicitor working in London who talks about his experience of court security at HMCTS.
A guest blog post from Vanessa, a G4S Security Supervisor in Manchester. Vanessa talks about her experiences after became a security officer 20 years ago.
Susan Acland-Hood details how HMCTS has adding five new courts to our scheme giving easier access to court for legal professionals. These are the first five courts in the full national roll-out of the scheme.
Read Susan Acland-Hood's blog post to find out her thoughts on how if court reform to be successful, we need to continue to assess critiques, challenges and suggestions against the central principle that justice should and can be made both more accessible and more efficient.
Read Michaela’s blog post on her experience of a typical day as a Judge’s Clerk.
A blog post from Susan Acland-Hood in which she talks about HMCTS co-hosting (with the Society for Computers and Law) the first international forum on online courts. The event will run over two days, and will provide an opportunity to showcase the cutting edge of digital reform from jurisdictions around the world.
A blog post from Mike Logan on Single Justice Service and our plans to improve summary justice. Mike talks about how summary justice involves less serious offences where there is no right to a jury trial.
A blog post from Susan Acland-Hood that talk about the results of the independent process evaluation into the video hearing pilot. The pilot has been testing user experiences - of the appellant, judges and officials in HMRC – of those participating in a real hearing in a tax tribunal.
