Inside HMCTS

Successful reform roadshows - more dates announced...

Susan Acland-Hood, 20 December 2017 - Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals

Susan Acland-Hood talks about our first three legal professional roadshows and how they were full of ideas, commitment and challenge that discussed the overall reform programme with a particular focus on scheduling and listing practice, flexible operating hours and virtual hearings.

Common Platform Identity and Access Management Service – more than just logging on and logging off

Linda Green, 13 November 2017 - Court and tribunal reform, Crime, Digital services

A blog post from Linda Green on the Identity and Access Management service, the functionality within the Common Platform that allows different users to have an identity on the system and ability to sign in and access the various services. It also provides a service for administrators to create, update, manage and remove organisations and users.

Susan Acland-Hood sets out our priorities for the next phase of courts and tribunals reform

Susan Acland-Hood, 26 October 2017 - Civil, Court and tribunal reform, Crime, Digital services, Family, General, Tribunals, User experience and research

A blog post from Susan Acland-Hood in which she talks about what is planned on courts and tribunals reform over the next 18 months. This includes taking the things we’ve begun to develop so far and building them out further.

Next steps in testing our proposals for court hours pilots

Susan Acland-Hood, 24 October 2017 - Civil, Court and tribunal reform, Crime, Family, Tribunals

Susan Acland-Hood confirms that today, we are publishing the invitation to tender for an independent organisation to provide an effective assessment of the pilots along with a supporting prospectus, which sets out the rationale for testing flexible court operating hours, and invites views on the detail of how the pilots can best be carried out.

Transforming Civil Justice – latest developments from Civil Money Claims testing

David Young, 19 October 2017 - Civil, Digital services

A blog post from David Young, Senior Project Manager for the Civil Money Claims project. David provides an update on our progress since our last Civil Money Claims blog update in June.

Helping people access our services online

Mike Brazier, 12 October 2017 - Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals, User experience and research

A blog post from Mike Brazier who work in HMCTS’s Accessibility and Inclusion Team. Mike talks about how his team is responsible for ensuring we help and support people who are not online make sure that they can also experience the benefits of using our online services.

We’re delivering reform – and starting to make a difference

Susan Acland-Hood, 28 September 2017 - Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals

The second in a series of blog posts from Susan Acland-Hood. The first one set out why reform is needed and why we need to do more to engage and talk more widely about what we’re doing. In this blog post Susan talks a bit more about the approach we are taking to reform, and why we are well set up to succeed and explains about what impact changes have already made.

We're pausing court hours pilots to get evaluation and other changes right

Susan Acland-Hood, 21 September 2017 - Civil, Court and tribunal reform, Crime, Family, Tribunals

A blog from Susan Acland-Hood on our plans to re-tender for an independent organisation to lead the evaluation work for the flexible operating hours pilot. At the same time, we’ll make more information available and spend more time with legal professionals in each jurisdiction, including those outside the pilot areas, to refine our plans. This will mean the pilots will now begin in February next year.

We're changing for a purpose - and listening too

Susan Acland-Hood, 19 September 2017 - Civil, Court and tribunal reform, Crime, Digital services, Family, Tribunals

Susan Acland-Hood reflects on what she has learnt since she started as CEO of HMCTS last November. Susan explains her plans to write a set of blog posts that outline what we need to do, what we’ve done so far, what our plans are, and how to get involved in shaping HMCTS’s reforms for the future. This blog post focuses on her first-hand observations of our courts and tribunals system, its strength and value, but also the deep challenges it faces and the reasons why she believes only radical reform can make it flourish for the future.

CJS Common Platform Programme Defence Awareness Days

Leanne Galbraith, 5 September 2017 - Crime, Digital services

A blog post from Leanne Galbraith Along that provides details of a series of drop-in sessions from September to November 2017 for defence practitioners to find out more about the Common Platform. At the sessions defence practitioners, will find out what the Common Platform is, how it will evolve in the future and how we are building it.

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